FAQs.

Performances for SUNSET BOULEVARD begin on 21 September 2023 and run for 16 weeks until 6 January 2024.

Mon – Sat: 7:30pm

Thu & Sat: 2:30pm

Run time: 2 hours and 30 minutes including an interval.

Please note, dates and times may vary during the preview period from 21 September – 4 October and during the Christmas and New Year period.

Rachel Tucker joins the previously announced Nicole Scherzinger as Norma Desmond on all Monday performances between 16 October 2023 – 6 January 2024.

Nicole Scherzinger has been confirmed to play Norma Desmond.

Rachel Tucker joins the previously announced Nicole Scherzinger as Norma Desmond on all Monday performances between 16 October 2023 – 6 January 2024.

View the Cast & Creative page for full list of Sunset Boulevard casting. 

We will be presenting assisted performances on the following dates for SUNSET BOULEVARD:

Audio Described: Wednesday 08 November 2023, 7.30PM

British Sign Language: Wednesday 15 November 2023, 7.30PM

Captioned Performance: Wednesday 15 November 2023, 7.30PM

The Jamie Lloyd Company continues its commitment to accessibility, with 5,000 great stalls and dress circle tickets priced at £20 available across the run.

These seats can be booked if you (and your theatre companions) are:

• under 30 years of age; or
• a key worker (including NHS employees, emergency services, teachers, social workers and those involved in food production, processing, distribution, sale and delivery) ; or
• currently receiving government benefits (including Universal Credit, Job Seekers Allowance and Employment and Support Allowance)

The production of SUNSET BOULEVARD will be at the Savoy Theatre, Savoy Court, The Strand, London WC2R 0ET, UK.

Step Free Access and Wheelchairs  

There are 75 steps to the Stalls from the foyer. These are NOT advised for patrons with limited mobility. There is no lift in the theatre. Dress Circle is 32 steps down from the foyer (two flights of stairs). There is also street – level access into the Dress Circle which can be accessed from Carting Lane. Patrons wishing to use this entrance need to arrive at the theatre no earlier than half an hour before show-time and one of their party should inform Stage Door (also located on Carting Lane) that they need to use this entrance.

Patrons who arrive via the main foyer on Savoy Court can be escorted around to the Carting lane entrance by a member of staff. Patrons that wish to do this should be aware that it is a 10 minute walk around the theatre and escorting staff will not be able to aid in the manoeuvring of wheelchairs. This route also involves navigating gradients on Savoy Street.

The theatre has space for two wheelchairs in the Dress Circle. Customers who wish to transfer from wheelchairs should be aware that there are two steps to the most accessible seats and the ends of row F and G of the Dress Circle are recommended. If patrons wish to transfer but are unable to negotiate any steps, the wheelchair spaces are the only seating with complete level access. Aisle seats and Stalls have best leg room. There are four bars in the theatre – Stalls, Dress, Mezzanine and Grand Circle.

There is no level access to the bars but drinks can be brought to seats.

Accessible Toilets – There are toilets on all levels of the theatre. Accessible toilet facilities are located on the Dress Circle level.

Access Performances – All upcoming Audio Described, Captioned, and BSL Interpreted performances are listed on our  Assisted Performances page.

Visual Impairment Services – Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page.

Hearing Impairment Services – Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page.

Assistance Dogs – Guide dogs and hearing dogs are welcome at the Savoy Theatre. They can stay with you during the performance; however you must inform the Box Office so that an aisle seat can be booked. Alternatively, a member of staff will care for your dog during the performance.

Useful Links – For any resources such as Symbol Resources or links to our Euan’s Guide page, please see our Additional Resources. You can also download the Savoy Theatre Access Guide or Theatre Visual Story for further information.

Further Information and Questions – Details of company-wide Access Services are available in our Access Section. For any questions, please see our FAQs.

Currently, the production is only planned to play at the Savoy Theatre in London.

The production operates on a no latecomers and no readmittance policy. If you are not seated for the start of Act 1, you will not be seated until the interval. Should you leave the auditorium whilst the show is in progress, you will not be admitted until the interval. There will also be no readmittance to the auditorium once Act 2 has started.

Please make sure you arrive on time to avoid disappointment.